top of page

Privacy Policy

Last Updated: 22 April 2025

1. Introduction

Fractional Imagineering Ltd ("we", "our", "us", or "the Company") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, use our services, or interact with us in any way.

​​

This policy applies to all visitors to our website, clients, and other individuals who engage with Fractional Imagineering Ltd. By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.

2. ​Information We Collect

We may collect and process the following information:

 

2.1 Information You Provide to Us

  • Contact details: Name, email address, telephone number, and postal address

  • Professional information: Job title, company name, industry sector

  • Service information: Details related to the consultancy services we provide to you

  • Marketing preferences: Your preferences regarding receiving communications from us

  • Communication records: Records of your correspondence with us

2.2 Information We Collect Automatically

  • Technical data: IP address, browser type and version, operating system, device information

  • Usage data: Information about your visit, including pages visited, time spent on pages, navigation paths, and interaction with our content

  • Cookies: Information collected through cookies and similar technologies (see our Cookie Policy for details)

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Providing Our Services

  • To deliver the consultancy services you have requested

  • To manage our relationship with you

  • To respond to your enquiries

  • To fulfil our contractual obligations

3.2 Legitimate Business Interests

  • To improve our services and develop new offerings

  • To conduct market research and analysis

  • To manage our business operations efficiently

  • To ensure the security of our website and systems

3.3 Marketing Communications

  • To send you updates about our services, industry insights, and events

  • To provide you with content that may be of interest to you

  • You may opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in any email or by contacting us directly.

4. Legal Basis for Processing

  • We process your personal information based on:

  • Consent: Where you have given clear consent for us to process your personal information for a specific purpose

  • Contract: Where processing is necessary for the performance of a contract with you

  • Legal obligation: Where processing is necessary for compliance with a legal obligation

  • Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, provided your fundamental rights do not override these interests

5. Data Sharing and Disclosure

We may share your personal information with:

5.1 Service Providers

  • Third-party service providers who perform services on our behalf, such as IT services, email delivery, customer relationship management, and marketing assistance. These providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5.2 Professional Advisers

  • Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.

5.3 Regulatory Authorities

  • Government agencies and regulatory bodies, when required by law.

5.4 Business Transfers

  • If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

6. Data Security

We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. We limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know.

​

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

​

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, and the applicable legal requirements.

8. Your Legal Rights

Under UK data protection law, you have the following rights regarding your personal information:

  • Right to access: The right to request copies of your personal information

  • Right to rectification: The right to request that we correct any inaccurate or incomplete personal information

  • Right to erasure: The right to request that we delete your personal information in certain circumstances

  • Right to restrict processing: The right to request that we restrict the processing of your personal information in certain circumstances

  • Right to data portability: The right to request that we transfer your personal information to another organisation or directly to you

  • Right to object: The right to object to processing of your personal information where we are relying on a legitimate interest

  • Rights related to automated decision-making: The right not to be subject to a decision based solely on automated processing

To exercise any of these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information. This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

9. International Transfers

We primarily store and process your data within the United Kingdom and European Economic Area (EEA). However, in some cases, your personal information may be transferred to, and stored at, a destination outside the UK and EEA.

Where we transfer your personal information outside the UK and EEA, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, such as standard contractual clauses approved by the UK Information Commissioner's Office or the European Commission.

10. Children's Privacy

Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Fractional Imagineering Ltd

9 High Street

Wellington

Somerset

TA21 8QT

United Kingdom

Email: [privacy@fractionalimagineering.co.uk]

Phone: [Your Phone Number]

14. Complaints

If you have a complaint about our use of your personal information, please contact us in the first instance, and we will do our best to resolve the issue. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

bottom of page